{"id":897,"date":"2025-08-14T11:40:45","date_gmt":"2025-08-14T11:40:45","guid":{"rendered":"https:\/\/www.villaveha-samui.com\/?page_id=897"},"modified":"2026-01-28T13:19:07","modified_gmt":"2026-01-28T13:19:07","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"http:\/\/www.villaveha-samui.com\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"897\" class=\"elementor elementor-897\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f45c486 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"f45c486\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-295315e e-con-full e-flex e-con e-child\" data-id=\"295315e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6697c57 elementor-widget elementor-widget-heading\" data-id=\"6697c57\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b0f4e2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5b0f4e2\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01ae127 elementor-widget elementor-widget-text-editor\" data-id=\"01ae127\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"286\" data-end=\"318\"><strong data-start=\"286\" data-end=\"318\">Privacy Policy<\/strong><\/p><p data-start=\"320\" data-end=\"508\">This privacy policy explains how <strong data-start=\"376\" data-end=\"390\">Villa Veha<\/strong> collects, uses, and protects your personal data when you use the website <strong data-start=\"484\" data-end=\"507\">villaveha-samui.com<\/strong>.<\/p><p data-start=\"510\" data-end=\"747\">We are committed to respecting the confidentiality of your information in accordance with <strong data-start=\"597\" data-end=\"655\">the General Data Protection Regulation (GDPR<\/strong> and all applicable data protection laws.<\/p><hr data-start=\"749\" data-end=\"752\" \/><p data-start=\"754\" data-end=\"798\"><strong data-start=\"754\" data-end=\"798\">1. Data controller<\/strong><\/p><p data-start=\"800\" data-end=\"846\">The data controller is:<\/p><p data-start=\"848\" data-end=\"1077\"><strong data-start=\"848\" data-end=\"873\">Company name:<\/strong> Lucky Life Samui Co., Ltd. (Monchai Yanniyom)<br data-start=\"919\" data-end=\"922\" \/><strong data-start=\"922\" data-end=\"935\">Address :<\/strong> 32\/64, Tambon Bo Put, Koh Samui, Surat Thani 84320, Tha\u00eflande<br data-start=\"997\" data-end=\"1000\" \/><strong data-start=\"1000\" data-end=\"1015\">Phone:<\/strong> +33 7 60 44 27 36<br data-start=\"1033\" data-end=\"1036\" \/><strong data-start=\"1036\" data-end=\"1047\">Email :<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"1048\" data-end=\"1075\">contact@villaveha-samui.com<\/a><\/p><p data-start=\"1079\" data-end=\"1211\"><strong data-start=\"1079\" data-end=\"1102\">Website hosting provider:<\/strong><br data-start=\"1102\" data-end=\"1105\" \/>O2Switch \u2013 222-224 Boulevard Gustave Flaubert, 63000 Clermont-Ferrand, France<br data-start=\"1182\" data-end=\"1185\" \/>Phone : 04 44 44 60 40<\/p><hr data-start=\"1213\" data-end=\"1216\" \/><p data-start=\"1218\" data-end=\"1256\"><strong data-start=\"1218\" data-end=\"1256\">2. Personal Data Collected<\/strong><\/p><p data-start=\"1258\" data-end=\"1396\">We collect only the data strictly necessary for the proper functioning of the website and for managing reservations, including:<\/p><ul data-start=\"1398\" data-end=\"1841\"><li data-start=\"1398\" data-end=\"1483\"><p data-start=\"1400\" data-end=\"1483\">Data provided via the contact form (first name, last name, email address, message)<\/p><\/li><li data-start=\"1484\" data-end=\"1603\"><p data-start=\"1486\" data-end=\"1603\">Data provided during a reservation (first name, last name, email, country of residence, stay dates, number of guests)<\/p><\/li><li data-start=\"1604\" data-end=\"1701\"><p data-start=\"1606\" data-end=\"1701\">Payment-related data (processed exclusively by secure payment service providers)<\/p><\/li><li data-start=\"1702\" data-end=\"1841\"><p data-start=\"1704\" data-end=\"1841\">Browsing data (IP address, browser type, pages visited, visit duration), via cookies and analytics tools<\/p><\/li><\/ul><p data-start=\"1843\" data-end=\"1923\">\u26a0\ufe0f <strong data-start=\"1846\" data-end=\"1923\">Banking data is never stored or processed by Villa Veha.<\/strong><\/p><hr data-start=\"1925\" data-end=\"1928\" \/><p data-start=\"1930\" data-end=\"1960\"><strong data-start=\"1930\" data-end=\"1960\">3. Purposes of Data Processing<\/strong><\/p><p data-start=\"1962\" data-end=\"2019\">The collected personal data is used to:<\/p><ul data-start=\"2021\" data-end=\"2390\"><li data-start=\"2021\" data-end=\"2084\"><p data-start=\"2023\" data-end=\"2084\">Respond to requests sent via the contact form<\/p><\/li><li data-start=\"2085\" data-end=\"2135\"><p data-start=\"2087\" data-end=\"2135\">Manage reservations and stay follow-up<\/p><\/li><li data-start=\"2136\" data-end=\"2191\"><p data-start=\"2138\" data-end=\"2191\">Process payments and secure transactions<\/p><\/li><li data-start=\"2192\" data-end=\"2266\"><p data-start=\"2194\" data-end=\"2266\">Issue confirmations, invoices, or reservation-related documents<\/p><\/li><li data-start=\"2267\" data-end=\"2334\"><p data-start=\"2269\" data-end=\"2334\">Improve website performance and user experience<\/p><\/li><li data-start=\"2335\" data-end=\"2390\"><p data-start=\"2337\" data-end=\"2390\">Comply with legal and regulatory obligations<\/p><\/li><\/ul><hr data-start=\"2392\" data-end=\"2395\" \/><p data-start=\"2397\" data-end=\"2444\"><strong data-start=\"2397\" data-end=\"2444\">4. Payment Methods and Third-Party Providers<\/strong><\/p><p data-start=\"2446\" data-end=\"2559\">Online payments are processed by secure payment service providers, including <strong data-start=\"2548\" data-end=\"2558\">Stripe<\/strong>.<\/p><p data-start=\"2561\" data-end=\"2712\">These providers may collect certain data necessary to process payments, in accordance with their own privacy policies.<\/p><p data-start=\"2714\" data-end=\"2789\">Villa Veha never has access to users\u2019 banking details.<\/p><hr data-start=\"2791\" data-end=\"2794\" \/><p data-start=\"2796\" data-end=\"2836\"><strong data-start=\"2796\" data-end=\"2836\">5. Data Retention Period<\/strong><\/p><ul data-start=\"2838\" data-end=\"3108\"><li data-start=\"2838\" data-end=\"2920\"><p data-start=\"2840\" data-end=\"2920\">Contact form data: <strong data-start=\"2882\" data-end=\"2893\">12 months<\/strong> after the last exchange<\/p><\/li><li data-start=\"2921\" data-end=\"3014\"><p data-start=\"2923\" data-end=\"3014\">Reservation and billing data: <strong data-start=\"2966\" data-end=\"2976\">10 years<\/strong> (legal and accounting obligations)<\/p><\/li><li data-start=\"3015\" data-end=\"3065\"><p data-start=\"3017\" data-end=\"3065\">Cookies : <strong data-start=\"3027\" data-end=\"3046\">13 months maximum<\/strong> after placement<\/p><\/li><li data-start=\"3066\" data-end=\"3108\"><p data-start=\"3068\" data-end=\"3108\">Technical\/server logs: <strong data-start=\"3096\" data-end=\"3106\">6 months<\/strong><\/p><\/li><\/ul><hr data-start=\"3110\" data-end=\"3113\" \/><p data-start=\"3115\" data-end=\"3141\"><strong data-start=\"3115\" data-end=\"3141\">6. Data Sharing<\/strong><\/p><p data-start=\"3143\" data-end=\"3195\">Personal data is <strong data-start=\"3176\" data-end=\"3194\">never sold.<\/strong>.<\/p><p data-start=\"3197\" data-end=\"3243\">It may only be shared with:<\/p><ul data-start=\"3244\" data-end=\"3455\"><li data-start=\"3244\" data-end=\"3345\"><p data-start=\"3246\" data-end=\"3345\">Technical service providers necessary for website operation (hosting provider, booking tool)<\/p><\/li><li data-start=\"3346\" data-end=\"3385\"><p data-start=\"3348\" data-end=\"3385\">Secure payment service providers<\/p><\/li><li data-start=\"3386\" data-end=\"3455\"><p data-start=\"3388\" data-end=\"3455\">Administrative or judicial authorities when required by law<\/p><\/li><\/ul><hr data-start=\"3457\" data-end=\"3460\" \/><p data-start=\"3462\" data-end=\"3476\"><strong data-start=\"3462\" data-end=\"3476\">7. Cookies<\/strong><\/p><p data-start=\"3478\" data-end=\"3515\">The website uses cookies to:<\/p><ul data-start=\"3516\" data-end=\"3679\"><li data-start=\"3516\" data-end=\"3550\"><p data-start=\"3518\" data-end=\"3550\">Ensure proper website operation<\/p><\/li><li data-start=\"3551\" data-end=\"3600\"><p data-start=\"3553\" data-end=\"3600\">Analyze traffic and performance<\/p><\/li><li data-start=\"3601\" data-end=\"3639\"><p data-start=\"3603\" data-end=\"3639\">Improve user experience<\/p><\/li><li data-start=\"3640\" data-end=\"3679\"><p data-start=\"3642\" data-end=\"3679\">Secure online transactions<\/p><\/li><\/ul><p data-start=\"3681\" data-end=\"3782\">Cookie management is handled via a compliant consent banner, accessible at any time.<\/p><p data-start=\"3784\" data-end=\"3885\">For more information, users are invited to consult the <strong data-start=\"3850\" data-end=\"3884\">Cookie Policy.<\/strong>.<\/p><hr data-start=\"3887\" data-end=\"3890\" \/><p data-start=\"3892\" data-end=\"3919\"><strong data-start=\"3892\" data-end=\"3919\">8. Data Security<\/strong><\/p><p data-start=\"3921\" data-end=\"4158\">We implement all appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, and to prevent any unauthorized access, loss, or disclosure.<\/p><hr data-start=\"4160\" data-end=\"4163\" \/><p data-start=\"4165\" data-end=\"4195\"><strong data-start=\"4165\" data-end=\"4195\">9. User Rights<\/strong><\/p><p data-start=\"4197\" data-end=\"4254\">In accordance with the GDPR, you have the following rights:<\/p><ul data-start=\"4256\" data-end=\"4454\"><li data-start=\"4256\" data-end=\"4300\"><p data-start=\"4258\" data-end=\"4300\">Right of access to your personal data<\/p><\/li><li data-start=\"4301\" data-end=\"4327\"><p data-start=\"4303\" data-end=\"4327\">Right to rectification<\/p><\/li><li data-start=\"4328\" data-end=\"4352\"><p data-start=\"4330\" data-end=\"4352\">Right to erasure<\/p><\/li><li data-start=\"4353\" data-end=\"4392\"><p data-start=\"4355\" data-end=\"4392\">Right to restriction of processing<\/p><\/li><li data-start=\"4393\" data-end=\"4415\"><p data-start=\"4395\" data-end=\"4415\">Right to object<\/p><\/li><li data-start=\"4416\" data-end=\"4454\"><p data-start=\"4418\" data-end=\"4454\">Right to data portability<\/p><\/li><\/ul><p data-start=\"4456\" data-end=\"4564\">To exercise your rights, you can contact us at:<br data-start=\"4530\" data-end=\"4533\" \/><strong data-start=\"4533\" data-end=\"4564\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4535\" data-end=\"4562\">contact@villaveha-samui.com<\/a><\/strong><\/p><hr data-start=\"4566\" data-end=\"4569\" \/><p data-start=\"4571\" data-end=\"4627\"><strong data-start=\"4571\" data-end=\"4627\">10. Changes to the Privacy Policy<\/strong><\/p><p data-start=\"4629\" data-end=\"4781\">This privacy policy may be updated at any time to reflect legal, technical, or functional changes to the website.<\/p><p data-start=\"4783\" data-end=\"4850\">Users are encouraged to review this page regularly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-09a3e82 e-flex e-con-boxed e-con e-parent\" data-id=\"09a3e82\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;mountains&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 1000 100\" preserveaspectratio=\"none\">\n\t<path class=\"elementor-shape-fill\" opacity=\"0.33\" 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[&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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