{"id":1449,"date":"2026-01-23T12:12:01","date_gmt":"2026-01-23T12:12:01","guid":{"rendered":"https:\/\/www.villaveha-samui.com\/?page_id=1449"},"modified":"2026-01-28T13:17:58","modified_gmt":"2026-01-28T13:17:58","slug":"politique-dannulation-et-de-remboursement","status":"publish","type":"page","link":"http:\/\/www.villaveha-samui.com\/fr\/politique-dannulation-et-de-remboursement\/","title":{"rendered":"Politique d\u2019annulation et de remboursement"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1449\" class=\"elementor elementor-1449\">\n\t\t\t\t<div class=\"elementor-element elementor-element-744c539 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"744c539\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8a1d102 e-con-full e-flex e-con e-child\" data-id=\"8a1d102\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-374eb19 elementor-widget elementor-widget-heading\" data-id=\"374eb19\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Politique d\u2019annulation et de remboursement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1358a15 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1358a15\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dbdf35f elementor-widget elementor-widget-text-editor\" data-id=\"dbdf35f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3903\" data-end=\"4057\">La pr\u00e9sente politique d\u00e9finit les conditions d\u2019annulation et de remboursement applicables aux r\u00e9servations effectu\u00e9es sur le site <strong data-start=\"4033\" data-end=\"4056\">villaveha-samui.com<\/strong>.<\/p><hr data-start=\"4059\" data-end=\"4062\" \/><p data-start=\"4064\" data-end=\"4095\"><strong data-start=\"4064\" data-end=\"4095\">1. Annulation par le client<\/strong><\/p><p data-start=\"4097\" data-end=\"4217\">Toute demande d\u2019annulation doit \u00eatre formul\u00e9e par \u00e9crit (email) \u00e0 l\u2019adresse suivante :<br data-start=\"4183\" data-end=\"4186\" \/><strong data-start=\"4186\" data-end=\"4217\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"4188\" data-end=\"4215\">contact@villaveha-samui.com<\/a><\/strong><\/p><p data-start=\"4219\" data-end=\"4263\">La date de r\u00e9ception de la demande fait foi.<\/p><hr data-start=\"4265\" data-end=\"4268\" \/><p data-start=\"4270\" data-end=\"4300\"><strong data-start=\"4270\" data-end=\"4300\">2. Conditions d\u2019annulation<\/strong><\/p><p data-start=\"4302\" data-end=\"4397\">Sauf mention contraire indiqu\u00e9e lors de la r\u00e9servation, les conditions suivantes s\u2019appliquent :<\/p><ul data-start=\"4399\" data-end=\"4792\"><li data-start=\"4399\" data-end=\"4546\"><p data-start=\"4401\" data-end=\"4546\">Annulation effectu\u00e9e <strong data-start=\"4422\" data-end=\"4466\">plus de 30 jours avant la date d\u2019arriv\u00e9e<\/strong> :<br data-start=\"4468\" data-end=\"4471\" \/>\u2192 remboursement int\u00e9gral du montant pay\u00e9, hors \u00e9ventuels frais bancaires.<\/p><\/li><li data-start=\"4548\" data-end=\"4689\"><p data-start=\"4550\" data-end=\"4689\">Annulation effectu\u00e9e <strong data-start=\"4571\" data-end=\"4619\">entre 30 et 14 jours avant la date d\u2019arriv\u00e9e<\/strong> :<br data-start=\"4621\" data-end=\"4624\" \/>\u2192 remboursement de <strong data-start=\"4645\" data-end=\"4653\">50 %<\/strong> du montant total de la r\u00e9servation.<\/p><\/li><li data-start=\"4691\" data-end=\"4792\"><p data-start=\"4693\" data-end=\"4792\">Annulation effectu\u00e9e <strong data-start=\"4714\" data-end=\"4759\">moins de 14 jours avant la date d\u2019arriv\u00e9e<\/strong> :<br data-start=\"4761\" data-end=\"4764\" \/>\u2192 <strong data-start=\"4768\" data-end=\"4791\">aucun remboursement<\/strong>.<\/p><\/li><\/ul><hr data-start=\"4794\" data-end=\"4797\" \/><p data-start=\"4799\" data-end=\"4832\"><strong data-start=\"4799\" data-end=\"4832\">3. Non-pr\u00e9sentation (no-show)<\/strong><\/p><p data-start=\"4834\" data-end=\"4936\">En cas de non-pr\u00e9sentation du client \u00e0 la date pr\u00e9vue d\u2019arriv\u00e9e, aucun remboursement ne sera effectu\u00e9.<\/p><hr data-start=\"4938\" data-end=\"4941\" \/><p data-start=\"4943\" data-end=\"4975\"><strong data-start=\"4943\" data-end=\"4975\">4. Annulation par le Vendeur<\/strong><\/p><p data-start=\"4977\" data-end=\"5180\">En cas d\u2019annulation exceptionnelle de la r\u00e9servation par le Vendeur (cas de force majeure, probl\u00e8me technique majeur, indisponibilit\u00e9 impr\u00e9vue), le client sera int\u00e9gralement rembours\u00e9 des sommes vers\u00e9es.<\/p><p data-start=\"5182\" data-end=\"5238\">Aucune indemnit\u00e9 suppl\u00e9mentaire ne pourra \u00eatre r\u00e9clam\u00e9e.<\/p><hr data-start=\"5240\" data-end=\"5243\" \/><p data-start=\"5245\" data-end=\"5278\"><strong data-start=\"5245\" data-end=\"5278\">5. Modalit\u00e9s de remboursement<\/strong><\/p><p data-start=\"5280\" data-end=\"5434\">Les remboursements \u00e9ventuels sont effectu\u00e9s via le m\u00eame moyen de paiement que celui utilis\u00e9 lors de la r\u00e9servation, dans un d\u00e9lai maximum de <strong data-start=\"5421\" data-end=\"5433\">14 jours<\/strong>.<\/p><p data-start=\"5436\" data-end=\"5499\">Les frais bancaires ou de change restent \u00e0 la charge du client.<\/p><hr data-start=\"5501\" data-end=\"5504\" \/><p data-start=\"5506\" data-end=\"5533\"><strong data-start=\"5506\" data-end=\"5533\">6. Cas de force majeure<\/strong><\/p><p data-start=\"5535\" data-end=\"5722\">Aucun remboursement ne pourra \u00eatre exig\u00e9 en cas de force majeure ind\u00e9pendante de la volont\u00e9 des parties (catastrophes naturelles, restrictions gouvernementales, \u00e9v\u00e9nements exceptionnels).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7dfabeb e-flex e-con-boxed e-con e-parent\" data-id=\"7dfabeb\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;mountains&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" opacity=\"0.33\" 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class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Politique d\u2019annulation et de remboursement La pr\u00e9sente politique d\u00e9finit les conditions d\u2019annulation et de remboursement applicables aux r\u00e9servations effectu\u00e9es sur [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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